eBooks List
Course Code Product Description Sell price Buy it now button
ASIE0001

ASI Service Manager. A Practical Guide To Services Management. Ivan Pasco. A prelude to the Diploma of Industry & Services Management course, this book provides an insites of the workings of a professional service operation.

$39.95
SBCE0101 a

eBOOK bundle 1: Set of 12 Business Development Manuals in eBOOK
/ PDF format on a CD ROM to add value and assist the development and performance of any business. $595 including GST. Save $1,343 off the 3-ring binder price. 1,827 pages of information in A4 format with colour illustrations, details below:

1. Business Diagnostic Tools for Consultants and Managers 198 pages. Designed to assist in diagnosing key areas of any business and then
assist in planning measurable improvements. Contains lists, tables, matrixes and a host of other consulting and planning tools in colour.

2. Business Planning Manual 180 pages. Ideal planning aid and / or work book. Use this manual to write and to kick start the implementation of your own Business Plan.

3. Business Strategy for the 21st Century 119 pages. Strategic Planning formats and a Strategic Planning workbook. Use this manual to write and to kick start the implementation of your own Strategic Plan. Ideal planning aid and training tool.

4. Competitive Manufacturing Manual 175 pages. Kick start the implementation of your own Competitive / Lean Manufacturing system. Explains how Organisations will benefit greatly by implementing a continuous improvement system at all levels and how to implement the process.

5. Customer Service for the 21st Century 143 pages. What will you do to delight your customer today? What does your customer really want? Ideal for those involved in customer service issues and people in business and service organisations.

6. The Entrepreneurs Handbook 370 pages. Looks at a wide ranging critical business issues and how-to issues for entrepreneurs. What is an Entrepreneur? Writing your own Business Plan and Marketing Plan, Strategic Planning, Sales Presentations, Finding Sponsors for your Business and Leadership.

7. Feasibility Study Manual 148 pages. Every thing you need to write your own quality Feasibility Study. Complete professional planning format with a 20 page Feasibility Study format / worksheet and many prompts to fill in to complete a quality Feasibility Study.

8. Leadership Development Manual 128 pages. Are you Leadership material? This manual can assist your Leadership aspirations! It offers checklists, tips and prompts suitable for leaders and aspiring leaders at any level and will offer encouragement, suggestions and resources to support new and effective ways of leading and succeeding in your chosen field.

9. Management - Developing Skills for the 21st Century 144 pages Concentrates on what an empowered manager is expected to do in an organisation that is prepared to delegate real management skills, with the expectation of the manager being able to produce tangible and measurable results by performing four basic tasks in the running of the business - planning, leading,organising and controlling.

10. Marketing Planning Manual 180 pages. Use this manual to write and to kick start the implementation of your own Marketing Plan. Ideal planning aid and / or work book.

11. Project Management Development Manual 100 pages. Ideal planning aid and / or work book. Projects are critical to the success of any organisation. Includes numerous worksheets and planning sheets as well as a Planning and Presentation Format.

12. Tenders & Proposals, Planning Manual 140 pages. Use this manual as a prompt to prepare winning professional tenders and proposals and contains many easy to use and follow formats. Also details how to prepare a Request for Tender.

$595.00
SBCE0102 a

eBOOK bundle 2: Set of 7 Business Development Handbooks
In eBOOK / PDF format on a CD ROM to add value to your business and to assist the development and improved performance of any business ISBN 978-0-9806334-6-7 $365 including GST, save $678 off the 3-ring binder price. 1,189 pages of information in A4 format with colour illustrations, details below:

1. Are You Being Served? Has Customer Service Become An Oxymoron? 192 pages.The objective of this andbook has been to provide easy to read and understand customer service information which can be assimilated into,and used in real life, day-to-day business situations, quickly, easily, and in many instances,with little expense and to make customer service a profit centre instead of a drain on resources.

2. Be Your Own Business Consultant. Analyse Your Business 170 pages. Contains a wide range of diagnostic prompts, tables,checklists and suggestions across a broad section of business skills and business topics that are intended to provide aid and assistance in identifying and improving problem areas in the continual search for business improvement.

3. Business Operations Guidelines Hand Book 170 pages. Write your own Business Operations Manual. Use the formats and outlines to write a complete Business Operations Manual. Contains a wide range of proven prompts and
formats you can adapt and use.

4. Business Planning Hand Book 187 pages. Use this hand book to write and to kick start the implementation of your own Business Plan. This publication is intended as an aid and prompt for those who wish to write their own Business Plan. Planning tools (in colour) includes: Positioning, Value Chain Analysis, Ansoff's Matrix - Planning for Growth, General Electric Business Screen Matrix, Shell Directional Policy Matrix, Arthur D Little Strategic Condition Matrix, Product Development, The Strategy Clock, Four Branding Alternatives, Brand building,The International Market Entry Evaluation Process

5 . Management. A Hand Book for 21st Century Managers. 150 pages. The interviewer casually asks, “Should your application be successful, what is the first thing you would do in this job as Manager?” This hand book will help you to answer that question and many others. Provides step-by-step suggestions for managers - what to do as a Manager from day one and an outline of Management principles and Management theory. Also suitable for anagement
training purposes.

6. Developing Sales Skills 175 pages. Also includes a Sales Management chapter. Everything you need to know and should know about developing sales skills and making sales presentations. Ideal for anybody in a sales environment and any business. Outlines seven steps to a successful sale and looks at what a sales person does and should do.

7. Time Management. Developing Time Management Skills 145 pages. “I wish I had the time to do a Time Management course.” If this sounds like you, this handbook will be of great assistance to you in managing your time, whether at work or in your own private time. Effective Time Management is about realising that time wasted is money lost, developing the ability to identify opportunities for time management and making the best possible use of time by utilising proven skills and techniques in a business environment and also in private life. It is about recognising that time management is based on analysis and planning and identifying ways of getting organised and avoiding
procrastination.

$365.00

Australian School of Industry Service Management Pty Ltd
203 Blackburn Rd Blackburn Victoria 3149 Melbourne Australia
Phone 61 1300 884 068

E-mail: enquiries@asism.com.au